Orders will be processed and shipped only after full payment has been successfully received and approved. Products will be delivered to the shipping address provided by the customer at the time of purchase. Once the order has been handed over to the courier service, a confirmation email will be sent to the customer.

Shipping fees are added to the product prices displayed on the website and are charged per delivery destination, regardless of the number of items included in the order.

All deliveries are carried out by independent third-party courier services and are subject to the terms, conditions, and policies of the respective shipping provider.

Shipping destinations within Israel and internationally are determined at the sole discretion of the website operator. Delivery availability may vary depending on the destination, service coverage, and accessibility of the courier company.

For remote locations, including Eilat, the Arava region, the Golan Heights, or areas with security or logistical restrictions, delivery arrangements may require special coordination with the customer.

Standard delivery time within Israel is up to 7 business days from the date the order is placed.

Orders purchased during promotional campaigns, special offers, or end-of-season sales may require more than 10 business days for delivery.

For urgent orders, customers are welcome to contact our customer service team to inquire about expedited shipping options.

Business days are defined as Sunday through Thursday, excluding public holidays, holiday eves, and official non-working days.

The website operator shall not be held responsible for delays caused by shipping providers or by circumstances beyond its reasonable control, including but not limited to strikes, technical failures, security incidents, natural disasters, force majeure events, or disruptions to communication and transportation services.

For security and verification purposes, customers may be required to present a valid form of identification and/or their order confirmation number upon delivery. The website operator reserves the right to request additional identification as a condition for releasing an order to the recipient.